Director, Internal Communications
Job Locations
US-CA-Santa Ana
ID
2025-5054
- Category
- Full-Time
Overview
Director of Internal Communications
Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support!
JOB SUMMARY:
The Director, Internal Communications is responsible for employee communications across our state-wide organization, to inform, engage and appreciate our Think Together staff. Reporting to the Sr. Director, Marketing & Communications, the Director, Internal Communications is a highly collaborative leader for Think Together and will work with a variety of teams to ensure employee communications are relevant, timely, accurate, and align with Think Together’s vision, mission, and brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Plan, execute and implement marketing strategies for Think Together internal communication needs.
• Interface with senior leadership to craft and implement organization-wide communications plans, including aligning messaging goals, creating talking points, and advising on channels to reach across a complex and geographically distributed organization
• Create strategy and frameworks for how Think Together shares and cascades information while driving workflow, efficiencies, and information-sharing
• Direct and maintain ongoing internal communications content calendar and tactics, including campaigns, newsletters, video, email messaging, intranet, etc.
• Lead and/or collaborate on the planning and execution of internal meetings, including monthly Home Office meetings, town halls, leadership meetings, and more
• Create strategies, plans and messaging for organizational change and other critical announcements. Devise FAQs and two-way communication channels to gather and respond to staff feedback or questions
• Define and track OKRs and metrics for the successful execution and measurement of the internal communications strategies
• Stay up to date on internal communications best practices and test new ideas to keep Think Together on the forefront of employee communications
• As part of the marketing and communications team, work collaboratively with external communications, marketing and other marcomm teams to ensure that synergies are identified and maximized between campaigns and messages
• Supervises a team of two internal communications professionals
• This role is hybrid, with approximately 5-10% of the month required in-person in the Santa Ana office, Think Together regional offices, or off-site locations in Southern California.
QUALIFICATIONS AND REQUIREMENTS:
• Minimum 8 years of experience in corporate or internal communications or employee experience/relations, preferably in a high-growth environment.
• Bachelor’s degree in a related field or proven work experience in lieu of a degree will be considered.
• A track record of culture leadership in a large organization
• Experience working with C-suite and senior leadership
• Skill in developing and carrying out strategic communications plans, including aligning goals across a complex organization
• Ability to work collaboratively across teams; empathetic and understanding of the needs of diverse audiences
• Experience planning and executing events, both in-person and virtual
• Entrepreneurial, hands-on style, with an eye toward action and improvement
• Ability to balance competing priorities in a rapidly changing environment
• Strong writing and editing skills a must. Writing samples will be requested
ADDITIONAL INFORMATION:
• Position is hybrid based in Santa Ana. Will be required to attend periodic in-office meetings.
• Will be required to occasionally travel to regional offices and school sites, primarily in Southern California
• Writing and campaign samples will be requested.
The Director, Internal Communications is responsible for employee communications across our state-wide organization, to inform, engage and appreciate our Think Together staff. Reporting to the Sr. Director, Marketing & Communications, the Director, Internal Communications is a highly collaborative leader for Think Together and will work with a variety of teams to ensure employee communications are relevant, timely, accurate, and align with Think Together’s vision, mission, and brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Plan, execute and implement marketing strategies for Think Together internal communication needs.
• Interface with senior leadership to craft and implement organization-wide communications plans, including aligning messaging goals, creating talking points, and advising on channels to reach across a complex and geographically distributed organization
• Create strategy and frameworks for how Think Together shares and cascades information while driving workflow, efficiencies, and information-sharing
• Direct and maintain ongoing internal communications content calendar and tactics, including campaigns, newsletters, video, email messaging, intranet, etc.
• Lead and/or collaborate on the planning and execution of internal meetings, including monthly Home Office meetings, town halls, leadership meetings, and more
• Create strategies, plans and messaging for organizational change and other critical announcements. Devise FAQs and two-way communication channels to gather and respond to staff feedback or questions
• Define and track OKRs and metrics for the successful execution and measurement of the internal communications strategies
• Stay up to date on internal communications best practices and test new ideas to keep Think Together on the forefront of employee communications
• As part of the marketing and communications team, work collaboratively with external communications, marketing and other marcomm teams to ensure that synergies are identified and maximized between campaigns and messages
• Supervises a team of two internal communications professionals
• This role is hybrid, with approximately 5-10% of the month required in-person in the Santa Ana office, Think Together regional offices, or off-site locations in Southern California.
QUALIFICATIONS AND REQUIREMENTS:
• Minimum 8 years of experience in corporate or internal communications or employee experience/relations, preferably in a high-growth environment.
• Bachelor’s degree in a related field or proven work experience in lieu of a degree will be considered.
• A track record of culture leadership in a large organization
• Experience working with C-suite and senior leadership
• Skill in developing and carrying out strategic communications plans, including aligning goals across a complex organization
• Ability to work collaboratively across teams; empathetic and understanding of the needs of diverse audiences
• Experience planning and executing events, both in-person and virtual
• Entrepreneurial, hands-on style, with an eye toward action and improvement
• Ability to balance competing priorities in a rapidly changing environment
• Strong writing and editing skills a must. Writing samples will be requested
ADDITIONAL INFORMATION:
• Position is hybrid based in Santa Ana. Will be required to attend periodic in-office meetings.
• Will be required to occasionally travel to regional offices and school sites, primarily in Southern California
• Writing and campaign samples will be requested.
COMPENSATION:
- Salary Range $100K-$110K
This is the targeted compensation for the position. A range of factors, including but not limited to; location, skills, experience, will be considered. Actual compensation may vary.
Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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