ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Meets strict requirements for attendance and punctuality.
• Maintains a neat and orderly desk and reception area at all times.
• Welcomes callers and visitors and provides a positive first impression of the organization.
• Logs in visitors and issues visitor badges when necessary.
• Answers telephones, routes calls, takes and delivers telephone messages in a professional and courteous manner.
• Screens callers and visitors prior to routing them to appropriate personnel.
• Assures prompt and accurate distribution of all mail and packages.
• May sign to verify receipt of items that are delivered to the reception area.
• Uses time effectively to assist with clerical or administrative tasks and projects as requested or assigned.
• Responsible for maintaining professional appearance of the kitchen area.
• Works to ensure appropriate staffing count at after-school program sites.
• Works daily with staff to receive absence reports (same day absence or reports of future planned absences).
• Calls substitutes to find available replacements and briefs them on site information or other special requirements if any. May send information or other details to substitutes.
• Communicates with site coordinators regarding staff changes daily or as needed.
• Monitors accuracy of substitute Program Leader work hours.
• Communicates with HR department and Site Coordinators job performance of assigned substitutes when needed.
• Liaises with various employers (school districts) on attendance issues as needed.
• Maintains comprehensive records.
• Creates and maintains training schedules.
• Coordinates facilities management, purchasing and supplies

Other Responsibilities:
• Maintain/track/order general office supplies.
• Maintain and update office directories.
• Maintain track and log boxes for off-site storage facility.
• Implements processes to ensure smooth functioning of the reception area.
• Trains back up receptionist as needed.
• Maintains highest degree of confidentiality in student, staff and management matters.
• Order/print business cards as needed for staff.
• Works independently to refine and improve processes and procedures.
• Maintains highest levels of confidentiality regarding personnel matters, health data or other confidential data received from employees.
• Answers phones as needed.
• Completes other administrative or interaction duties as requested.

Skills:
• Experience with a receptionist operated central telephone system. Clear telephone voice.
• Proven ability to communicate professionally and effectively with stakeholders, including school administrators, district officials, parents and community partners.
• Good verbal and written communication skills.
• Proven time management, organizational skills and ability to work in fast-paced collaborative environment, able to perform multiple concurrent tasks with frequent unplanned requests and/or delays
• Willingness to accept responsibility.
• Basic math skills sufficient
• Ability to work cooperatively and collaboratively with staff to accomplish work in a timely fashion.
• Ability to communicate effectively and demonstrate sensitivity to others.
• Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Must pass Live Scan (fingerprinting), Background Check, and Tuberculosis Test

EDUCATION and / or EXPERIENCE:
• 1 -3 years of prior administrative support role is required
• High school diploma required; two-year minimum college degree preferred
• 2 to 3 years of experience with educational settings and operations

COMPENSATION:

• Hourly Pay Rate $21.50

 This is the targeted compensation for the position. A range of factors, including but not limited to; location, skills, experience, will be considered. Actual compensation may vary.